The Ultimate Reporting Packs to Enhance Business Performance: A Serco Case Study

305 views · Published 12 November 2014 · 17:01 · Indexed 22 October 2026

Channel: Tableau · 2014 · Science & Technology

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Aimee Wakenshaw , Business Analyst , Serco UAE

Serco (Dubai Air Navigation Services) was an environment of continual change, complex and diverse data types, disparate data sources, and legacy systems. See how they utilised Tableau to produce content and dashboards for the departmental managers leadership teams to visualise and consolidate performance across the business. In this session, they will discuss their dashboard decision tree and pitching content to the right level, producing report packs, live pack content and resource supply demand, KPI analysis, department level reporting up to leadership packs, and hints and tips they learnt along the way.

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