How to choose an effective IT service management? - Hafiz Adnan

155 views · Published 7 December 2016 · 4:43 · Indexed 21 September 2026

Channel: PECB · 2016 · Education

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Get insightful information about the methods on how to improve IT Service Delivery and learn the similarities and the differences between ISO 20000 and ITIL. 

Hafiz Adnan is an IT GRC, Security Consultant and Lead Auditor and a PECB Certified Trainer with over 10 years of significant, progressive experience in Information Technology field, focusing on Information Security, IT Governance, ISO Standards Implementation & Compliance, IT Service Management, Risk Management, Information Security & IT Service Management Audits, Software Project Management and Process Improvement.

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