How Social Media Can Improve Customer Service
1,457 views · Published 27 May 2011 · 13:51 · Indexed 23 October 2026
Channel: Chris Pirillo · 2011 · Science & Technology
http://chris.pirillo.com /using-social-media-to-resolve-customer-service-issues/ What can you do when a business gives you unsatisfactory service and doesn't seem to care to resolve the issue? You could fuss and shake your fist at them, accomplishing little and giving them little reason to improve, or you can take the problem to the web and possibly attract the attention of someone in the organization that does care. This video was filmed during a live broadcast from the BlogWorld & New Media EXPO 2011 in New York. In this interview, Syed Balkhi shares his story of a bad experienced turned around by the power of social media. Syed can be found on his Twitter account at: http://twitter.com/WPBeginner http://chris.pirillo.com http://lockergnome.com http://twitter.com/ChrisPirillo
