Compare ShoreTel ECC and CISCO UCCX

561 views · Published 19 December 2012 · 14:31 · Indexed 26 October 2026

Channel: DrVoIP · 2012 · Howto & Style

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This cheat sheet takes a look at the ShoreTel ECC and the CISCO UCCX, both excellent contact center solutions.  We actually log into each system and take a look at the Script Editor on both solutions.  This video clip is a short edited version of the full i hour presentation, free to members on the DrVoIP site.

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