Nukem384 News: Uber Has a Tip Limit?

66 views · Published 6 February 2018 · 3:48 · Indexed 27 October 2026

Channel: nukem384 · 2018 · Science & Technology

Watch on YouTube

Nukem384 News has moved!  Watch news videos on my new channel below!
https://www.youtube.com/channel/UCEsViLqG5zxZcN87PGseoSg?sub_confirmation=1

Denise can't exactly remember the number of stops she made driving an Uber passenger who needed to run a bunch of errands -- fast.

"He needed to go from A to B, then B to C, then C back to A again," says Denise, who doesn't want to use her last name. "He told me, 'Oh my God, I'm so glad you're doing this. You're making my day so much easier.'"

She drove him around Los Angeles for more than 90 minutes, yet traveled only 35 miles or so in that time. And since Uber primarily uses mileage to calculate its fares, the ride didn't cost much. The grateful passenger said he wanted to give her a big tip: $20.

He tapped the tip into the app -- and paused, "You gotta be kidding me," he told her. "It's saying it's over the limit."

Uber's app refused to let Denise's passenger tip $20 (or more), and he didn't have any cash on him. He ended up giving her the most the app would allow: $14.80.

Denise has been a full-time Uber driver for six years and never saw a tip limit before. But then, it's only been possible to tip Uber drivers from the app for the past six months.

Drivers had asked the company for years to include tipping, but Uber insisted passengers appreciated the convenience of a tip-free ride. Finally, after months of scandals, executive shakeups and strained driver relations, Uber launched in-app tipping in June. 

"You told us what you want and it's time we step up and give you the driving experience you deserve," the company wrote on its website at the time. "Because simply put, Uber wouldn't exist without you,"

It was a move meant to showcase a new Uber, an Uber that appreciates its drivers. But the company didn't say anything about a ceiling for those tips. For some, the omission is a sign that Uber still doesn't "get" drivers. Others see it as classic tone deafness in a company that's working to move beyond lip service. No matter how you look at it, though, it's clear Uber needs to address this issue, which could push drivers to defect.

Uber limits
A glance through driver forums, blogs and social media groups shows that the tip limit has caught many Uber drivers by surprise. Dozens of drivers posted stories similar to Denise's, asking what gives.

"I figured it was just an early-on glitch. It seemed like a bunch of drivers kept emailing us about this," says Harry Campbell, who drives for both Uber and Lyft and runs the popular Rideshare Guy blog. "They never said anything about there being a limit."

Uber confirmed to CNET it does have a limit to safeguard against "fat fingers." You know the problem: You want to tip $10 but accidently type $100 or $1,000. This way, you won't have to go through the pain and hassle of getting your money back.

Uber's tipping limit is "200 percent of the total, up to $100," a company spokesman says. That lets a passenger, say, tip $50 on a $25 fare.  "Of course, riders are free to tip additional amounts in cash if they'd like." 

Source:
https://www.cnet.com/news/uber-tip-limit-for-drivers-ride-hailing-lyft/

Last few articles:
Nukem384 News: GoPro Plus Subscription Upgrade!
https://youtu.be/yjBdMmXcY54

Nukem384 News: Who Will Win Super Bowl LII?
https://youtu.be/kzHCAwVTDuU

===============================================================================

Hello!  My name is Darrell.  I'm just a regular guy who likes editing and uploading videos to Youtube!  I really like teaching people how to do any and everything I have experience doing.  I also feel that current events is very important in our changing world, so I also like to talk about any important news from pop culture to current events to entertainment news, interjecting my opinion about the subject.  In addition, I do product reviews and travel documentaries when the opportunity arises.  So if you're interested in any of these things, welcome!

Don’t forget to comment, like, share and subscribe!  Thanks for watching!
https://www.youtube.com/user/nukem384?sub_confirmation=1

If there's a story you want me to cover, please comment or let me know!  I'd love to cover a requested story!

My simple recording setup.  Get these products on Amazon!  By buying products thru my links, I'll earn a small commission that helps keep my videos coming!  Thank you very much for your support!
Gopro Hero 5 Black
http://amzn.to/2ssiS23

Aitesco Lav Mic
http://amzn.to/2CgqXGO

Find me on social media!

Facebook
https://www.facebook.com/nukem384

Twitter
https://twitter.com/nukem384

Instagram
https://www.instagram.com/nukem384/

Blog
https://nukem384.blogspot.com/

uber tipping,uber tipping news,uber tipping option,uber in app tipping,tipping uber drivers,uber tipping signs,uber tipping jar,uber tipping box,uber tips,rideshare tips,uber announces tipping,tip uber drive,do uber drivers get tips,do I tip uber,uber,uber driver,uberx,uber new york stock exchange,

More from this channel