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Understanding the privacy-personalization dilemma for web search

442 views · Published 7 June 2013 · 0:31 · Indexed 20 September 2026

Channel: Association for Computing Machinery (ACM) · 2013 · Science & Technology

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Full Title: 

Understanding the privacy-personalization dilemma for web search: a user perspective

Authors:

Saurabh Panjwani, Nisheeth Shrivastava, Saurabh Shukla, Sharad Jaiswal

Abstract:

Contemporary search engines use a variety of techniques to personalize search results based on users' past queries. While studies have found that users generally prefer personalized search results to non-personalized ones, recent surveys also indicate growing reservations with respect to personalization because of its privacy implications. In this paper, we take a deeper look at privacy considerations of users during web search and explore how users' preferences for privacy and personalization interact when undertaking this activity. We conduct an empirical study over Google search, involving 25 participants in India and their respective web search histories. Our finding is that users exhibit a slight preference for personalization in their search results but are usually willing to ""give up"" personalization when searching for topics they deem sensitive. We discuss implications of these results for the design of privacy-preserving tools for web search.

URL: http://dl.acm.org/citation.cfm?id=2466470

DOI: http://dx.doi.org/10.1145/2470654.2466470

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