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Baptist Health South Florida has a system-wide strategy for telehealth

459 views · Published 17 August 2016 · 2:52 · Indexed 18 October 2026

Channel: Philips Healthcare · 2016 · Science & Technology

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I am Leslee Gross.  I am the Assistant Vice-President of Operations for Baptist Health South Florida.  We  are a six hospital system, 21 urgent care systems, half diagnostics and the provider of choice for the Miami Metropolitan Area. We started with the eICU which is our most robust telehealth program and it’s 10 years old this year and from that, we blossomed into many other programs.  We have a TeleStroke Program, we have a TelePsych Program. We have just launched a TeleWound Program and a TeleED Program.  We do TeleMonitoring in the home.  We do any epharmacy program.  We are on the cusp of doing a Virtual Sitter Program and the Doctor on the Phone Program. The goals for the telehealth programs are based on three things when we look at each program.  We look at, does it decrease costs?  Does it improve efficiency?  And, do we have better outcomes from that?  Another way we like to term it, is it smarter, cheaper, faster?  So, if people approach us and our organization, those are how we look at it or when we decide to do a program, that’s the first three things we look at. You can put tele just about in front of anything.  So I think it’s going to have a huge, huge expansion.  Its ease of care.  I think it’s easier for the doctors, it’s easier for the patients. I’m proud of all of our telehealth programs.  The eICU is very well respected now.  I’d love to see that become the standard of care across the country.  TeleStroke is definitely going to change outcomes in the stroke community and financial and people’s lives.  Time efficiency and for the average patient will be able to see a doctor quicker, cheaper and faster.  So, there are so many things that can be done within and it’s an exciting time and very innovative and creative. Our COO, is a huge, huge advocate for telehealth.We make sure we’re involved in every single entity, in all their system-wide committees, even if we don’t have a telehealth program involved in that specific program.  And that helps.  We can get ideas.  We can volunteer ideas.  And that also helps us get in and knows what’s going on in the health systems to see where we can help.

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