AWS Sydney Summit 2018: Multi Channel Service Delivery using Amazon Lex, Polly and Connect
375 views · Published 21 May 2018 · 15:15 · Indexed 6 November 2026
Channel: Amazon Web Services · 2018 · Science & Technology
Most of the enterprises leverages call centre to reset the passwords and record any major incidents and act upon it. Using Amazon Connect, Lex and Transcribe we can automate the IT service management tasks and reduce call centre effort. Amazon Polly: https://aws.amazon.com/polly/ Amazon Polly FAQs: https://aws.amazon.com/polly/faqs/
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