Bob White & Brian Golish | ServiceNow Knowledge15

535 views · Published 22 April 2015 · 26:22 · Indexed 28 October 2026

Channel: SiliconANGLE theCUBE · 2015 · Science & Technology

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01. Bob White & Brian Golish, Ashley Furniture, Visit theCUBE!. (00:29)
02. What Does it Mean for IT to be the Heart of the Company?. (02:20)
03. What Has Changed in IT Over 10 Years to Continue Growing?. (03:19)
04. What is the Service Management Infrastructure Involved?. (05:40)
05. What was IT Like Before and After Switching the ServiceNow?. (07:02)
06. How Did Your Project Management Process Change?. (09:19)
07. How Do You Drive Standardization?. (11:14)
08. ServiceNow Enables Seeing Where Time is Spent. (12:12)
09. Have Shadow IT Been a Problem for Ashley Furniture?. (15:19)
10. How Is Governance Brought into the Organization?. (17:03)
11. Convincing the Business Leaders is Challenging Until they are On Board. (19:11)
12. What's Your Impression of ServiceNow?. (20:23)
13. What Have You Learned from Knowledge 15?. (21:41)
14. What's Your Definition of the CIO?. (22:06)

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Bob White & Brian Golish, Ashley Furniture, at ServiceNow Knowledge15 with Dave Vellante

@theCUBE
#know15

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