Drive-In Meets Digital: Modernizing a Classic Customer Experience – John Budd & Brandon Burk

166 views · Published 15 November 2018 · 25:17 · Indexed 30 September 2026

Channel: Thoughtworks · 2018 · Science & Technology

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See how a 65-year-old drive-in is adopting digital platform technology to become the most personalized quick-service restaurant in North America - while staying true to their heritage and service promise.


John Budd – Chief Strategy Officer, Sonic Drive-In

Brandon Burk – VP, Technology Architecture & Development, Sonic Drive-In

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http://www.thoughtworks.com/paradigmshift

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