Engaging With Red Hat Support: Tips for Getting the Help You Need

2,895 views · Published 10 August 2018 · 3:55 · Indexed 25 September 2026

Channel: Red Hat · 2018 · Science & Technology

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This video covers:
- How to open a support case
- Best practices for engaging and collaborating with support
- General recommendations for proactive, scalable support management

For more information, see How to Engage Red Hat Support: https://access.redhat.com/start/how-to-engage-red-hat-support#open-case

For more information on configuring kdump, see our configuration steps: https://access.redhat.com/solutions/6038

To contact Red Hat Technical Support, please find your relevant region here: https://access.redhat.com/support/contact/technicalSupport/

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