Stop Half-Listening - Listen to Succeed - Identify & Overcome Listening Barriers - Interview #103

630 views · Published 9 March 2016 · 55:18 · Indexed 22 October 2026

Channel: Marie Benard · 2016 · People & Blogs

Watch on YouTube

www.ListentoSucceed.com - use time stamps below to jump to your favourite segments
1:37 - the first point in the importance of effective listening - relationships are about communication! Communication & listening is a skill we can improve upon.
2:50 - the difference between active listening & passive listening & the importance to knowing the barriers to truly listening effectively
4:05 - how did you discover the importance of effective listening skills? why it's important to know how to listen? 
5:17 - Marie asks about multi-tasking while trying to listen. Spoiler alert: it's not a good practice! 
7:32 - how to be more charismatic in communication
9:06 - self consciousness and how it negatively impacts the ability to listen
10:46 - The speaker does NOT have the power - it is the listener
11:27 - self-esteem, listening and its effect on a person's physiology & blood pressure
11:53 - the impact of shutting up & being present! 
13:55 - a helpful way to notice a sociopath or psychopath (or just a dishonest person)
15:28 - how effectively does Marie appear to be listening now? Listen in a way that the speaker knows you understand.
16:55 - taking notes to help with effective listening
19:42 - who is this book meant to help?
22:03 - getting comfortable with silence so you can think of your response AFTER the speaker stops talking
23:50 - listening with different genders or cultures - a tip I learned from Alison Armstrong
30:10 - how / where to find out your barriers to listening 

Leslie Shore is the founder of Listen to Succeed (a communication consultancy), an Instructional Designer for Ellucian, and an instructor with Concordia, St. Mary's-Minneapolis, and Metropolitan State Universities. She brings over 35 years of corporate and entrepreneurial experience to her consulting practice. She facilitates seminars and workshops in the areas of listening, communication, diversity, educating adults, teamwork, and employee retention. Her guarantees are that no participant leaves a session without adding to his or her personal or professional toolbox and that the content and process learned will be immediately applicable in their personal and professional lives.

Specialties: Listening effectiveness, cross cultural and cross generational management, change communication, critical thinking

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