Now You Can Text 9-1-1 in Palm Beach County
2,298 views · Published 27 June 2018 · 2:55 · Indexed 20 September 2026
Channel: Palm Beach County Sheriff's Office · 2018 · Entertainment
Even though this technology is now available, it is important that you still CALL WHEN YOU CAN AND TEXT WHEN YOU CAN’T Here are a few things you need to know about Text to 9-1-1. When should you text? Texting to 9-1-1 is an option for individuals that are · Deaf · Hard of hearing · Have a speech impairment · Or in an emergency situation where a voice call is not possible With texting to 9-1-1 now available, why is it still so important to call? · When seconds matter, a conversation is the best and fastest way for a dispatcher to retrieve and deliver life-saving information. · There is no replacement to the calm voice on the other end of a line in a true emergency. How does it work? · Your phone must have a data plan that supports texting. · Find the text icon on your phone, tap new message, type 911 (no space or dash) in “to” field · Make sure to include the street address, city and/or town · Include the type of emergency; Police, Fire or Medical · Currently our system is not capable of receiving photos or videos, just plain text messages. · Do not send a group text · And Do not use acronyms, abbreviations or emoji’s 9-1-1 responders will reply to your text. If your text didn’t go through you’ll receive a message letting you know.
