Professional Management Tips : Importance of Measuring Customer Satisfaction

874 views · Published 6 July 2009 · 1:12 · Indexed 20 September 2026

Channel: ehow · 2009 · Howto & Style

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Measuring customer satisfaction is extremely important in every business in order to maintain existing customers and bring in new customers. Find out how to measure customer satisfaction with information from a business consultant in this free video on business management.

Expert: Joe Dunlop
Bio: Joe Dunlop is a business consultant and an adjunct professor at Steven Henegars College in Salt Lake City, Utah.
Filmmaker: Michael Burton

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