UCCX reusable Killer Script Overview (summary out takes from full video)
1,438 views · Published 20 July 2014 · 14:58 · Indexed 26 October 2026
Channel: DrVoIP · 2014 · Howto & Style
If you have been developing scripts for any period of time, you tend to save clips for reuse. We have been emerging a strategy to create a reusable, self configuring script that can be the base line for all future UCCX deployments. A single script that is configured based on an XML file that defines how the script should perform based on the DNIS called to trigger the instance. Change Language, Set SLA, Offer Menus, update Schedules all in one script. Great vision? Anyway this is a subset of the full video, the rest of which and the actual script, XML and prompts can be obtained from the website for less that your hourly rate! We will update regularly as we develop the strategy!
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