ISO 9001 + ITIL = ISO 20000 (Spanish)

1,293 views · Published 2 December 2015 · 54:04 · Indexed 22 September 2026

Channel: PECB · 2015 · People & Blogs

Watch on YouTube

Organizer: Vlerar Shala, PECB (www.pecb.com)
Presenter: Romina Lombardi, Certificada en ITIL Expert, Consultor, Implementador Líder y Auditor Líder en ISO 20000.

The webinar covers:
• Qué pide cada norma
• RoadMap de implementación
• Caso de Éxito: Certificación ISO/IEC 20000 en la Universidad Tecnólogica Nacional

Slides of the webinar: http://bit.ly/1QTfCRN

More from this channel

• 37:46 ISO 21500 Generating business value through strong project management

  PECB

  2,139 views · 22 May 2015

• 29:55 Quality is the best business plan: A QMS with the nitty gritties of ISO 9001:2015

  PECB

  412 views · 18 February 2016

• 51:57 Why Quality is a Risky Business?

  PECB

  116 views · 28 September 2016

• 21:21 Why Interdependencies are Unraveling Criticality in Continuity?

  PECB

  106 views · 11 October 2016

• 5:31 An Introduction to ISO 45001 - Stephen Asbury

  PECB

  1,322 views · 12 October 2016

• 55:30 Organizational Resilience – How ISO 22316 Provides Guidance for Your Organization

  PECB

  1,784 views · 18 October 2016

• 7:12 Success Story – Bernard Boily, President at Sedika Technologies

  PECB

  573 views · 15 November 2016

• 4:43 How to choose an effective IT service management? - Hafiz Adnan

  PECB

  155 views · 7 December 2016