ISO 9001 + ITIL = ISO 20000 (Spanish)

1,302 views · Published 2 December 2015 · 54:04 · Indexed 18 October 2026

Channel: PECB · 2015 · People & Blogs

Watch on YouTube

Organizer: Vlerar Shala, PECB (www.pecb.com)
Presenter: Romina Lombardi, Certificada en ITIL Expert, Consultor, Implementador Líder y Auditor Líder en ISO 20000.

The webinar covers:
• Qué pide cada norma
• RoadMap de implementación
• Caso de Éxito: Certificación ISO/IEC 20000 en la Universidad Tecnólogica Nacional

Slides of the webinar: http://bit.ly/1QTfCRN

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