Lisa Servon Better banking

324 views · Published 4 September 2018 · 20:55 · Indexed 30 October 2026

Channel: PopTech · 2018 · Science & Technology

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Lisa Servon performs immersive studies like working in check-cashing facilities to better understand how to improve poor Americans' financial services. “Poor people know best what they need. It is not the policy makers and the researchers.”

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