Erik Dupont (Zeeland University Hospital) discussing Customer Services Portal
1,150 views · Published 28 December 2016 · 3:25 · Indexed 30 October 2026
Channel: Philips Healthcare · 2016 · Science & Technology
"Erik Dupont, Medical physicist at Zeeland University Hospital, uses Customer Services Portal to drive operational efficiency. Every day he is challenged to increase demand for availability of equipment. The more he can predict what is happening in his equipment, the more he can use equipment to diagnose and treat patients in the hospital. Customer Services Portal extends communication as data enables him to predict lifetime of equipment and helps to reduce downtime at the same time."
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