Reality Check: U.P.S. Ring Lost
150 views · Published 31 January 2014 · 2:19 · Indexed 2 October 2026
Channel: WLOS News 13 · 2014 · News & Politics
A Mills River couple says they are heartbroken after losing a family heirloom in transit. On August 30th, Roger and Becki Benfield sent their daughter-in-law Melissa her wedding ring U.P.S, after she accidentally left it with them on a family vacation. Becki says she insured the ring for $10,000, paying $200 to do so. The ring never made it to Melissa in Dallas. U.P.S. records show it disappeared at the Knoxville hub.The Benefields say their claim was denied due to lack of documentation. Roger says the 70-year-old 2 karat ring from Melissa's grandmother was never appraised. There was no insurance rider, and of the two stores that serviced the ring, one burned down and the other's computer failed. Tracy Spahr of U.P.S. says everyone insuring a package signs a form that states proof of value is required. However, the Benefields say that was not made clear to them. They hope others learn from their mistake, especially with the holiday shipping season ramping up.by Karen Wynne _______________ Follow WLOS on social media: WLOS ABC 13 News on Facebook: https://www.facebook.com/News13/ WLOS ABC 13 News on Twitter: https://twitter.com/WLOS_13 WLOS ABC 13 News on Instagram: https://instagram.com/wlos_13 Subscribe to WLOS on YouTube: https://www.youtube.com/user/ABC13Channel/?sub_confirmation=1 Listen to AnchorMOMS, the Podcast: https://wlos.com/news/anchormoms/anchormoms-the-podcast Watch more top local news stories: https://www.youtube.com/watch?v=Kk8Ge6UXHJs&list=PLkVbaoT-aYbIvnEpR0Ct5QQQqYaORUSUH For all of the day’s top local and national news, visit http://www.wlos.com Watch our live newscasts and other live video at https://wlos.com/watch Have a news tip? Send it directly to us: Email us: [email protected] Call the Newsroom: 828.684.1340 WLOS ABC 13 News serves the Asheville, NC area and the rest of western North Carolina and Upstate South Carolina. We keep our audience informed through local news, weather forecasts, traffic updates, notices of community events, sports and entertainment programming since 1954.
