An Incident Post-Mortem • Paul Adams • GOTO 2017

3,816 views · Published 15 December 2017 · 31:07 · Indexed 8 November 2026

Channel: GOTO Conferences · 2017 · Science & Technology

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This presentation was recorded at GOTO Berlin 2017
http://gotober.com

Paul Adams - Engineering Lead at Zalando

ABSTRACT
Welcome to the incident post-mortem. Don't worry; there will not be any finger pointing, there will not be any blaming. Let's all work together to work out what went wrong and plan to ensure that it doesn't happen again. Sadly, this incident has been user-facing for decades, with potentially devastating consequences. It's never too late to do better, though. So let's take [...]

Download slides and read the full abstract here:
https://gotober.com/2017/sessions/332

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