Sending Text Messages to ShoreTel Phones

2,795 views · Published 14 March 2014 · 3:09 · Indexed 26 October 2026

Channel: DrVoIP · 2014 · Howto & Style

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Why not integrate SMS text messaging to your Call Center?  Why add more lines to put more callers on hold, when you can have them text message their call back request, time and phone number.  Even ebbed a Client ID to help pop your CRM?

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