SMS to your Shoretel ECC, CISCO UCCX or email customer service group

318 views · Published 11 December 2016 · 18:26 · Indexed 26 October 2026

Channel: DrVoIP · 2016 · Howto & Style

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Originally written to enable ShoreTel ECC email agents to receive text or SMS messages, this application is now available to all through our portal.  You do not need a call center, the application takes SMS or MMS and converts it to email.  The email recipient  can hit reply and we convert it back to SMS.   Send the Keyword DEMO along with your desired keyword and the email we should send incoming text to  and we will set you up with a demo.   Send the word DEMO to 424-348-4000

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