Look Who it Was Random video

Baptist Health South Florida discusses their telehealth outcomes in the hospital and in the home

360 views · Published 17 August 2016 · 2:39 · Indexed 24 October 2026

Channel: Philips Healthcare · 2016 · Science & Technology

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The goals we’ve been able to realize with the telehealth programs are that we do decrease costs, we have been able to prove better outcomes, better efficiency and most importantly, they are very patient centered goals.  Patients, it’s easier for them to access care. Philips as a telehealth partner with our eICU has been terrific. It’s the core of our telehealth programs.  We couldn’t have gotten these other ones off the ground without that there, because we were able to prove such great outcomes with the eICU that it established a lot of respect. You really have to prove your trust and prove your outcomes.  And with the eICU, we were able to do that. The benchmarking definitely helps us get better.  You stay competitive within your own self and you can look where you are slipping up, where you need to get better.  I don’t think on your own, you would really do that.  So, the benchmarking leads to the community, leads to the better outcomes.
Our in-home telehealth programs would provide remote monitoring to a classification of patients that have congested heart failure or various high risk patients.  We have terrific outcomes from that.  The national average is somewhere between 17 and 24% readmissions.  In these patients we have about 8-l/2 to 9% readmission rate. We also do an e-Pharmacy Program in the home.  Where the eICU pharmacist we will borrow, to go into those homes with those very complex patients that have a lot of meds or are confused or the nurse isn’t sure what medicines that they came home on and she has access to the records and she reviews with the patients all of the medications.  This program has really blown me away because there’s not been one time where the pharmacist has not adjusted or provided education to a patient, on every single patient that she has been in touch with. While the results aren’t published and we have to collect more data, our readmission rate on our e-pharmacy patients that we interview and do med rec on, is about 4%.

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