Philips Healthcare Consulting and Design Thinking for the Broward Infusion Center

3,320 views · Published 23 August 2018 · 3:54 · Indexed 23 October 2026

Channel: Philips Healthcare · 2018 · Education

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Learn how Philips Healthcare Consulting created an exceptional patient experience for the Broward Infusion Center leveraging design thinking in healthcare.

Our Healthcare Transformation Services Consulting team worked closely with the Broward staff to gain insights into the patient needs, workflow, and patient flow to create an innovative patient environment based on data and experience inputs. We helped them to improve efficiency and create a service culture. Broward has revamped all aspects of the patient experience and designed for an anticipated increase in patient service needs.

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