The Fintech Effects on Customer Expectation and Data Governance

1,418 views · Published 12 December 2018 · 3:16 · Indexed 13 October 2026

Channel: State Bank of India · 2018 · People & Blogs

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Mr. Justo A. Ortiz, Chairman of the Board, United Bank of Philippines, sheds light on the removal of cognitive biases and embracing new ways of thinking to engage with customers in the digital age. He explains the importance and components of data governance.

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