Business English pronunciation lesson 4

1,319 views · Published 25 July 2012 · 9:56 · Indexed 1 October 2026

Channel: Learn British English Free · 2012 · Education

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In these business English pronunciation lessons I focus on helping you practise words and expressions which are common in a formal, business context. They come about as the result of meetings with a colleague at work.

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In this video I talk through a presentation about the concepts of Lean Management and Six Sigma, helping you pronounce many important words with some examples of use.

Notes

Smashing can mean "great" / "fantastic" (positive adjective)

Lean vs Six Sigma

Emphasis on syllable in CAPITALS
potential  puh-TEN-shool
expectations  eck-spek-TAY-shunz
lean   leeen
quality   KWOH-li-tee
variation  vair-ree-AY-shun
data   DAY-tuh
customer  KUSS-tuh-mur
"The customer is always right."
Lean management priority one: understand your customer
complement  KOM-pluh-ment
encompasses  en-KUM-puh-siz
methodologies  meh-thuh-DOH-luh-jeez
principles  PRIN-sih-pools
engagement  in-GAYJ-munt
prioritisation  pry-oh-rih-ty-ZAY-shun
sequencing  SEE-kwun-sing
measure  MEH-jhur (soft "j")
prestigious  pri-STIH-juss
prestige  preh-STEEJ
sheet   sheeet
fishbone  FISH-bone
talk   toark
"In the meeting he talked and talked and talked."
develop  duh-VEH-lup
differentiation  di-fur-ren-shee-AY-shun
value   VAL-you
add value
"Each step in the process must add value."
"We need to eliminate any processes which don't add value."
"Proven lean tools reduce non-value-add."
diagnosis  deye-ahg-NO-siss
action   ACK-shun
action notes
"That is my responsibility so I will take that action."
root cause  root corz
"Search for the key factors that have the biggest impact on process performance and determine the root causes."

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