Mountain Paramedic Makes House Calls

572 views · Published 28 June 2014 · 2:33 · Indexed 20 September 2026

Channel: WLOS News 13 · 2014 · News & Politics

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A first responder is on the job full-time in McDowell County, going door to door and making house calls.

It's part of the Community Care Paramedic Program, which is aimed at making the local medical system more efficient and improving patient outcomes.

In the first six months that Lieutenant Chad Robinson started stopping by the homes of about 70 area patients, 127 fewer calls came into the 911 Communications Center. In that same period savings totaled about $64,000, according to McDowell County EMS.

Before the program was launched one year ago and officials say that some area residents on Medicaid, Medicare or without a family physician were calling 911 for emergency assistance twenty to thirty times a year. But now McDowell EMS has zeroed in on many of the folks that were being transported often - and sending Robinson out to work with them on preventative care methods and help them navigate the medical system.

"You really have to stop and ask yourself why weren't we doing this ten years ago," said EMS Director William Kehler.

The program is being financed through a $326,161 grant from Healthy Places North Carolina, which is an initiative of the Kate B. Reynolds Charitable Trust.

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