Customer service and bargain-hunting are helping stores attract in-person shoppers

60 views · Published 10 December 2018 · 1:49 · Indexed 6 October 2026

Channel: News 5 Cleveland · 2018 · News & Politics

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While Jerry Masisak walks through Great Northern Mall in North Olmsted, he reflects back on the Golden Rule of retail he learned while working in and owning a shoe store nearby for 45 years.

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