Exelon Readies AI Driven Chatbots for Millions of Customers

1,180 views · Published 22 February 2018 · 1:00 · Indexed 8 November 2026

Channel: Oracle · 2018 · Science & Technology

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Kumar Thakur, Principal Architect at Exelon, an American Fortune 100 utilities company, discusses their experiences rapidly developing an intelligent chatbot reaching millions of their consumers across the East Coast.

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