SpeechTEK 2018 Keynote - AWS Talks About AI Changing the Contact Center

562 views · Published 3 October 2018 · 48:34 · Indexed 21 September 2026

Channel: Amazon Web Services · 2018 · Science & Technology

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Learn more about Amazon Lex Chatbots and other innovations from the conference at - https://amzn.to/2Nj6re3.
Watch Pasquale DeMaio, GM of Amazon Connect and Vikram Anbazhagan, Head of Product, Language Technologies discuss how AI-powered applications can provide tremendous business value, transforming applications and customer experiences in the contact center.

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