How GlobalCollect Created a BI Solution To Analyse a Billion Payment Transactions
975 views · Published 9 December 2014 · 36:29 · Indexed 21 October 2026
Channel: Tableau · 2014 · Science & Technology
Menno Hoekstra , Product Manager , GlobalCollect Duo Liu , Data Analyst , GlobalCollect Jorge Villacampa , Data Analyst , GlobalCollect GlobalCollect processes international payments for more than 600 of the world’s most recognized e-commerce brands. With two decades of payments experience, they enable merchants to accept payments from over 170 countries in more than 170 currencies. GlobalCollect's merchants needed a better understanding of their payment-related opportunities and issues without having to pile through endless Excel files. The business intelligence team at GlobalCollect wanted to address this with one vision in mind, “to provide answers to business questions and present them in an easy-to-understand way.” This session will take you through the journey GlobalCollect took to create this solution with Tableau, including establishing the business problem, sketching out the dashboard designs, connecting to over 500 databases, and improving performance to meet high-speed requirements. You'll also take a tour of their finished dashboards, hear about how they overcame technical challenges, and learn about their solution roadmap.
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