Business & Customer Service Tips : Top Customer Service Skills

757 views · Published 19 May 2009 · 2:21 · Indexed 20 September 2026

Channel: ehow · 2009 · Howto & Style

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The top customer service skills people expect are friendliness, politeness, physical evidence that a business cares and positive interactions. Find out how to make people feel comfortable in a business with advice from a marketing and sales manager in this free video on customer service.

Expert: Mark Clifton 
Bio: Mark Clifton has an degree in marketing management from Oxford Brookes University, and has successfully completed the CELTA teacher training program of Cambridge University.
Filmmaker: Paul Volniansky

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