The hidden hand of 'reputation management' in your doctor's online reviews

2,028 views · Published 8 November 2018 · 2:59 · Indexed 7 October 2026

Channel: CBC News: The National · 2018 · News & Politics

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Websites like RateMDs are popular resources for finding a family physician, however an emerging industry has companies offering to improve a doctor's online reputation for a price. Those looking for a doctor on the internet might not be aware that the ratings can be influenced by the hidden hand of "reputation management."

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