Compare ShoreTel and CISCO Call Back From Queue Script

3,727 views · Published 18 February 2013 · 11:15 · Indexed 26 October 2026

Channel: DrVoIP · 2013 · Howto & Style

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Asking a claller if they wouold like to be called back rather than wait on the phone, is the minimum daily adult requirement for call center scripts.  This clip looks at how the two Contact Center Solutions execute this requirement.

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