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Case study: Why you need ISO/IEC 20000 to ensure success?

3,750 views · Published 14 April 2017 · 1:01:35 · Indexed 22 October 2026

Channel: PECB · 2017 · Education

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You will have the opportunity to enjoy the story of the magic potion named ISO 20000. This webinar explores the principles, arms and ammunitions of ISO 20000, and how to use them in fighting against some of the major business challenges!

Main points covered:

• What is the story of the magic potion named ISO 20000? 
• What are the principles of ISO 20000? 
• What are the arms and ammunitions of ISO 20000? 
• How to use its elements in fighting against some of the major business challenges?
 
Presenter:

Mr.Saikat is an IT Advisory expert. He is specialized in multiple facets of Management Consulting (IT Service Management, IT Governance, Information Security, and Quality Management).  With over 15 years of IT industry experience, Saikat enjoys building high capability consulting businesses from the ground up. He is the Managing Director of Consultants Factory (CF), a global Management Consulting firm. Consultants Factory is specialized in consulting & training assignments. Before CF, Saikat played multiple senior roles for global players like KPMG, IBM, QAI etc.

Organizer: Erita Rexhepi

Date: April 12, 2017
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Find out more about ISO 20000 Service Management System standard:

Trainings: https://pecb.com/iso-iec-20000-training-courses
Webinars: https://pecb.com/webinars
Article: https://pecb.com/article/adapting-itil-and-implementing-isoiec-20000-for-a-successful-organizationbusiness
https://pecb.com/article/why-isoiec-20000-is-a-must-for-your-business 
Whitepaper: https://pecb.com/whitepaper/isoiec-200002011---service-management-system-requirements
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For more information about PECB:
Website: https://pecb.com/   
LinkedIn: https://www.linkedin.com/company/pecb/  
Google +: https://plus.google.com/+PECBGroup 
Facebook: https://www.facebook.com/PECBInternational/  
Slideshare: http://www.slideshare.net/PECBCERTIFICATION 

Slides of the webinar: https://www.slideshare.net/PECBCERTIFICATION/case-study-why-you-need-isoiec-20000-to-ensure-success

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