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WHAT ARE THE STRUGGLES OF WORKING IN A CALL CENTER / BPO – #CallCenterRadio🎧 | S02E07

2,551 views · Published 25 September 2017 · 1:35:42 · Indexed 20 October 2026

Channel: M.A. Buendía HD · 2017 · People & Blogs

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#CallCenterRadio🎧  | S02E07 – September 24, 2017
Guests: Rica Ramirez, Ralph Piñon, Maria Monica Aguanta
MAIN TOPIC: STRUGGLES OF WORKING IN A CALL CENTER

• Why work in a call center?
• How challenging it was when you were starting in the BPO industry?
• Company rules and regulations in BPO (Work schedules, performance metrics, expectations)
• Constant changes in the process and management at work
• What’s the most challenging part of your job in the call center?
• How to make it big in the call center industry?
• Pieces of advice to people who are planning to enter the BPO industry and those who are still having a hard time.

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CAMERA USED: Canon G7x Mark II, iPhone 6s+
VIDEO EDITOR: Final Cut Pro X

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