Artificial Assitant | Shafkat Alam | TEDxNorthSouthUniversity

390 views · Published 29 November 2017 · 12:10 · Indexed 21 September 2026

Channel: TEDx Talks · 2017 · Nonprofits & Activism

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Innovative, hands-on software architecture and development professional and an avid technology enthusiast with throughout experience in technology and managing/leading software research, architecture and development departments. 

Experienced in multiple platforms, technologies and software architecture including Machine Learning, Artificial Intelligence, traditional client-server, multi-tier, SOA, Web, Software as a Service (SaaS), Platform as a Service (PaaS), Cloud Computing, and social networking solutions, ranging from local to global reach. 

Have successfully implemented Waterfall and Agile development processes and methods throughout R&D units and handled full product lifecycle from product management to delivery and support. Experienced in IT infrastructure and Data Center management and operations - including setting up and managing 24x7 platform, Internal IT, operations of online SaaS, PaaS and Cloud solutions. “Udoy is a revolutionary app powered by an Artificial Intelligence (AI) based platform that responds to queries using natural language processing and is supervised by a team of customer service experts who are to ensure that the best suited product/service is delivered to the customer.’’

Shafkat Alam is the CTO of UDOY. It is the human and artificial intelligence powered personal assistant, which provides service across a range of categories in one chat based platform. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx

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