Wacom Talks - Customer Empathy
3,127 views · Published 24 April 2018 · 2:01 · Indexed 21 September 2026
Channel: Wacom · 2018 · Science & Technology
Wacom CEO Nobu Ide and the engineering/ design team answer the question "How do we involve real customers in our product design process?" Topics that are covered: Core customer needs and workflow – first and foremost Foreseeing future needs and wants Dialogue with the customer and feedback integration Learn more about Cintiq Pro: http://bit.ly/2JHNgtX Subscribe to our channel or follow us on social media: Twitter: https://twitter.com/wacom Facebook: https://www.facebook.com/Wacom Instagram: http://instagram.com/wacom