IHG CEO: Data Analytics, Consumer Knowledge Key

1,430 views · Published 23 January 2014 · 3:21 · Indexed 21 September 2026

Channel: The Wall Street Journal · 2014 · News & Politics

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InterContinental Hotels Group CEO, Richard Solomons, says understanding customers through "big data" is a core part of its business. He tells WSJ at The World Economic Forum in Davos, Switzerland, roughly 25% of IHG's booking, is done online.  Photo: Getty Images 
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