eBay Drop Shipping - Understanding your Defect Rate on eBay and Drop Shipping on eBay

226 views · Published 27 November 2016 · 9:25 · Indexed 22 September 2026

Channel: Marc Augustine · 2016 · Education

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Just took some time to explain ebay's defect rate and what will happen if you go below standard.

The Script

"Dear .......,

We are sorry to inform you that the item you've ordered was found to be defective while preparing to ship.

It seems that there was a problem with the shipment we received and we were forced to return the entire shipment to our distributor. At this time, we are unsure when we will be receiving more of this item again. 

You have the option of waiting 2-3 weeks for the ne shipment of your item to come back in or you can simply opt to cancel your order. Please let me know what you will like to do.

We truly apologize for the inconvenience this has caused. 

If you have any further concerns, please feel free to contact us. 
Thank you,"

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