Marketing Case Insight 14.1: RAKBANK

724 views · Published 26 March 2014 · 13:38 · Indexed 30 October 2026

Channel: Oxford Academic (Oxford University Press) · 2014 · Education

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Banali Malhotra, Head of Marketing at the National Bank of Ras Al-Khaimah (RAKBANK), speaks to Paul Baines about how the bank sought an advantage in the fiercely competitive UAE credit card market by improving relationships with its customers.

RAKBANK is a highly successful bank in the United Arab Emirates. It is one of the fastest growing and most dynamic banks in the UAE, offering a wide range of personal and business banking services.

This video case study corresponds to Chapter 14 of Paul Baines & Chris Fill's Marketing, 3rd Edition. 
http://oxford.ly/1bIKwcM

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