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Strategies To Manage Your Online Reputation

887 views 路 Published 24 May 2017 路 3:44 路 Indexed 20 October 2026

Channel: Marley Jaxx 路 2017 路 People & Blogs

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Strategies to manage your online reputation.
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Social media users have the power to escalate issues by just one post or tweet. This gave users the ability to give love to the brands they like, and hate on the ones that they don't. This presents both an opportunity and a curse to companies that want to take advantage of social media. Managing your online reputation matters now more than ever. Here are five strategies to get more of those like and love emojis from your audience

-Set up customers service accounts. This is a great way of showing how valuable your customers are to you, and how responsive your brand is.

-Use positive feedback. Encourage your customers to share positive feedback by asking them how they felt about the product or service. If you get this written feedback, place these testimonials around your store or page, product display or website.

-Listen to conversation. You're not the only one posting about your company, service or product. Others are doing it as well. Don't just stand by the sidelines; listen to what they're saying.

-Be a storyteller. Use your company's history and journey to create a personal connection with your customers.

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#socialmediamarketing #onlinereputation

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