Jill Bourque, founder of RushTix, explains NPS; knowing how your users rate your product

388 views · Published 13 June 2016 · 9:51 · Indexed 17 October 2026

Channel: This Week in Startups · 2016 · Education

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.@jillbourque founder @rushtix explains NPS; knowing how your users rate your product-w/@Jason-THX @salesforcestart

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Jason “jams out” a number of tips and tricks with founders in this special “Jam Session” episode of This Week in Startups. Jill Bourque of RushTix talks Net Promoter Score, while David Hassell of 15Five shares the importance of customer success. Then, Craig Zingerline of Votion explains customer-driven development, and Mei Siauw of LeadIQ gives examples on how to increase customer satisfaction.

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