Risk Management in IT Services

374 views · Published 19 November 2015 · 27:36 · Indexed 27 October 2026

Channel: PECB · 2015 · People & Blogs

Watch on YouTube

Organizer: Vlerar Shala, PECB (www.pecb.com)
Presenter: Mário Lavado, CEO and Owner of INOSERV, which has more than 20 years of experience in management consulting, training and auditing.

The webinar covers:
• Actions to address risks and opportunities will be mandatory for all management system requirements, including ISO 20000-1 – IT Service Management system requirements.
• Comprehensive understanding of the concepts, standards, methods, and techniques to design and implement an IT service risk management process.
•  Determining continuity, availability and information security service risks and opportunities that need to be addressed.

Slides of the webinar: http://bit.ly/1MUupog

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