How to create an effective IT service catalogue

1,851 views · Published 22 October 2015 · 51:05 · Indexed 23 October 2026

Channel: PECB · 2015 · People & Blogs

Watch on YouTube

Organizer: Vlerar Shala, PECB (www.pecb.com)
Presenter: Dr. Orlin Marinov, senior consultant and partner in ITCE with 20 years of experience in IT and service management.

The webinar covers:
• Understanding services
• Service catalogue – where to start?
• The Father – Service portfolio – building blocks
• Real Life examples

Slides of the webinar: http://bit.ly/1OPRHk1

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