Look Who it Was Random video

230d DecoArt Topcoat Review Update - Company Response

627 views · Published 20 June 2018 · 3:52 · Indexed 26 October 2026

Channel: McE Art · 2018 · Howto & Style

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This is a video update on the response I received from DecoArt regarding the cracking in the Topcoat.

My recommendation is do not use this unless only using their medium and paint and no additives like silicone.  If you do it is at your own risk and I highly recommend cleaning off the silicone first.

Here is the conversation in text format so people can translate with ease:
*****
DecoArt Representative:
Hello - Thank you for sending us your concerns. We watched your videos and here is some information from our product managers: The process of paint pouring is so experimental and the unpredictable nature of the products and combinations can sometimes warrant undesired/unexpected results.  

Introducing water or other additives other than DecoArt’s Pouring Medium into your paint may compromise the integrity of the paint’s adhesion to the surface. When using any product outside of manufacturer’s recommendations, there is always risk involved. 

Pouring Medium is a water-based system, designed to be mixed with water-based paints. When adding in other solvents, lubricants, etc. the formulation systems may not be compatible with one another, contributing to the poor adherence of the paint to the surface or in this case the Topcoat's adherence to the paint beneath.

Because lubricants, such as silicone, are inherently slippery, this can greatly affect the adherence of any varnish or topcoat. Residue left from common lubricants (used to increase celling) can cause a variety of undesired results like cracking, crazing, slipping, etc.

Hope this helps!

McE Art:
Ok cool so basically you are saying that cleaning the silicone off would avoid this?

DecoArt Representative:
It should! There could be some other reactions going on with the addition of water and floetrol, too.

McE Art:
Ok so you only guarantee for your paint mixed with your pouring medium with no silicone?

DecoArt Representative:
Like I already said, when using any product outside of our recommendations, there's always a risk. We are not saying that it won't work, but we cannot test our products mixed with every single brand and product out there to know for sure.
McE Art
Awesome thank you for the feedback.
*****
RE 45degree angle:
ME:
Do you know the reason for setting the paintings at a 45 degree angle till dry? is it to stop pooling on loose canvas?
DecoArt Representative:
Yes! That is one of the reasons. It also helps it to dry evenly. From the feedback we have been getting from the pourers we sent these new products to, we have added some tips to our website. Applying the TopCoat at a 45-degree angle from the top edge (and not from the center) is a way to reduce waste. Here is a quote from the website and a link to the page about the TopCoat:
"To reduce the amount of waste, pour a small amount of Clear Pouring Topcoat about 3 inches from the edge. Tip until that side and edge are covered. Next, pour a larger amount close to the first poured area and tip in the opposite direction. Clear Pouring Topcoat is self-leveling, so it will level over the small ridge between the two sections."
https://decoart.com/paint-pouring/clear-pouring-topcoat
****

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