Tesco Bank suspends ALL online bank transactions as 20,000 customers lose money

1,108 views · Published 7 November 2016 · 2:26 · Indexed 23 October 2026

Channel: Real Thing TV · 2016 · News & Politics

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Tesco Bank suspends ALL online bank transactions as 20,000 customers lose money

TESCO Bank has suspended online banking transactions after more than 20,000 customers registered losing money.
Tesco confirmed money was fraudulently withdrawn from customers accounts over the weekend. 

Chief executive Benny Higgins said the bank would halt online transactions for current account customers today, in an emergency security measure.

Mr Higgins said of the bank's 136,000 current account holders, 40,000 had seen "suspicious transactions" with 20,000 having had money taken.

"It's 20,000 customers, we think it would it be relatively small amounts that have come out but we're still working on that.”
The bank was earlier forced to block some customers' cards after "suspicious activity" was detected in its fraud prevention system.

Speaking to BBC Radio 4 Today, he said: "Any financial loss that results from this fraudulent activity will be borne by the bank. Customers are not at financial risk.

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