UCCX - Get Statistics Icon

3,592 views · Published 10 March 2013 · 10:31 · Indexed 26 October 2026

Channel: DrVoIP · 2013 · Howto & Style

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CISCO UCCX Scripting editor icon "get statistics" enables you to route calls based on Agents Logged in, Estimated Waiting time and a variety of real time reporting statistics.  This video clip takes a in depth look at how to use this powerful UCCX scripting icon to shape your call flow.

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