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Getting the Most Out of Your Car Repair: Car Expert Lauren Fix

622 views · Published 17 September 2013 · 2:08 · Indexed 24 October 2026

Channel: Car Coach Reports · 2013 · Autos & Vehicles

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Many people have felt like they paid too much for an auto repair, and some just don't know how to get the most for their money. YNN Car Coach Lauren Fix provides some tips to get what you need for less.

1. Always do your homework before you buy. Being uninformed about any subject can lead to paying too much for any work or service. You can be easily tricked to spend more than you should.

2. Avoid repair shop deception. Drivers should do their own research online or by phone to know exactly what a job should cost, and compare the quoted prices between locations.

3. Speak intelligently. The homework you've done will tell the service writer you know what you're talking about, that you know the car, understand the repair and will recognize a sensible price right off the bat.

4. Always get a signed work order with a specific estimate for each job and warranties that apply.

5. When you go for a second opinion, don't tell the second mechanic what the first diagnosis and/or price was. Let them tell you in writing.

6. Coolant, engine and transmission flushes are one of the biggest scams or gimmicks. Manufacturers don't recommend them, and your car almost never needs one. Check your owner's manual before replacing or changing any fluids.

7. Beware of a mechanic who shows you a transmission or oil pan with metal particles in it and recommends a major job. The shavings are usually a sign of normal wear.

8. Always ask for OE (original equipment) auto parts or at least equivalent. Some repair shops use low quality Chinese auto parts as a way to save money but this can affect your safety and won't last as long.

9. Before you get any repair, contact the dealer of your manufacturer and ask if there is a TSB (Technical Service Bulletin) or recall on those components. A service manager at the dealership can tell you that over the phone. Why pay for something that may be free?

10. Look for ASE "National Institute for Automotive Service Excellence" certification, as well as a state license. Reputable shops are proud to display them.

11. Good mechanics are hard to find and communication is key. A good mechanic will explain the repair phases and give you choices. They want to educate you.

12. Ask friends and family whom they use, and check out the shop online to see what others are saying too.

13. Don't be afraid to ask for a lower price or a discount.

Courtesy of YNN/Time Warner Cable
Aired: 9/03/2013

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