Making time to thank customers & the future of health
390 views · Published 28 April 2015 · 5:22 · Indexed 16 October 2026
Channel: Steven Van Belleghem · 2015 · People & Blogs
Welcome in Episode 9! This episode is about making time to thank customers. A lot of companies invest in fixing mistakes. Which is good, of course. Optimizing reactive customer service remains important. However, spending some time in thanking happy people is as valuable. They will thank you back for this. Second part of the show is about e-health. I share an example of Vivalnk, a company that wants to creates the first mainstream human sensor. This part of the show is about the evolution from a reactive towards a proactive world in healthcare.
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